Frequently Asked Questions
Everything you need to know about your AÍMER experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How do I find my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit or contacting our style team for advice.
Which payment methods do you accept?
AÍMER accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Sustainability is at the core of AÍMER. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to ensure our fashion has a minimal environmental footprint.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.